1. Information We Collect
When you use Finora, we may collect the following types of information:
- Account Information: Name, email address, phone number, and other details you provide during registration.
- Identity Verification: Government-issued ID documents submitted during KYC (Know Your Customer) verification.
- Usage Data: Information about how you interact with the app, including mining sessions, referral activity, and feature usage.
- Device Information: Device type, operating system, unique device identifiers, and mobile network information.
- Location Data: Approximate location based on IP address (we do not track precise GPS location).
2. How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve the Finora platform and mining services.
- Process your KYC verification and secure your wallet.
- Track mining sessions and calculate coin earnings accurately.
- Send you important updates about your account, mining status, and platform changes.
- Prevent fraud, abuse, and unauthorized access to accounts.
- Comply with legal requirements and regulatory obligations.
3. Data Sharing
We do not sell your personal data to third parties. We may share data only in these limited circumstances:
- Service Providers: Trusted partners who help us operate the platform (e.g., cloud hosting, KYC verification providers).
- Legal Requirements: When required by law, regulation, or legal process.
- Safety: To protect the rights, property, or safety of Finora, our users, or the public.
4. Data Security
We implement industry-standard security measures to protect your data, including:
- End-to-end encryption for sensitive data transmission.
- Secure, encrypted storage for personal information and wallet data.
- Regular security audits and penetration testing.
- Two-factor authentication support for account access.
5. Data Retention
We retain your personal information for as long as your account is active or as needed to provide services. If you request account deletion, we will remove your data within 30 days, except where retention is required by law.
6. Your Rights
Depending on your location, you may have the right to:
- Access the personal data we hold about you.
- Request correction of inaccurate information.
- Request deletion of your account and associated data.
- Withdraw consent for data processing.
- Export your data in a portable format.
7. Children's Privacy
Finora is not intended for users under 18 years of age. We do not knowingly collect personal information from minors. If we discover that a child's data has been collected, we will delete it promptly.
8. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of significant changes through the app or via email. Continued use of the platform after changes constitutes acceptance of the updated policy.
9. Contact Us
If you have questions about this Privacy Policy or your data, please contact us at:
Email: [email protected]